Dr Isabel Henton CPsychol Counselling psychologist in the City and North London

First appointments

The first appointment is an opportunity for us to meet and consider whether to work together. You are welcome to tell me as much or as little as you want, and to ask about my practice and experience. I will think about whether I am able to help or if not, whether I might be able to connect you with another colleague or service. If we agree to work together, we can talk about the practicalities. First and subsequent sessions last 50 minutes.

Current appointments

I am currently available during the evening in Temple EC4Y only. Appointments are usually at the same time each week, although I will try to be flexible to fit around you wherever I can. If you would like to meet more often or less often, let me know and we can discuss alternative arrangements. Ad hoc appointments are also possible and subject to availability.

Fees and practicalities. Temple Chambers

City location - Temple

Temple Chambers, Temple Avenue, EC4Y 0DA is a charming period building in the heart of London's legal district. For a map, click here. Temple, Blackfriars and City Thameslink are around five minutes' walk away. St Pauls, Chancery Lane and Farringdon are around ten minutes' walk. Nearby buses are 4, 11, 15, 23, 26, 76 and 171. There is metered parking locally and free parking after 7pm. For any queries about access, please ask.

Fees and practicalities. West Hill House

North London location - Highgate

Highgate Consulting Rooms, West Hill House, Swain’s Lane, N6 6QS is a quiet building set back from the road, 50 metres from Hampstead Heath. For a map, click here. Nearby stations are Tufnell Park and Kentish Town Thameslink, around 15 minutes’ walk. Gospel Oak Overground is 10 minutes’ walk. Local bus routes include the 214, C2 and C11. Swain's Lane is a five minute drive from the A1 and 10 minutes from Camden Town. There is free parking in the vicinity at all times except 10am to 12 noon.


The fee for first and subsequent appointments is £110 payable in cash or by cheque at the end of each session. It is also possible to see me through private medical insurance. I am registered with a number of insurers as an approved practitioner. If you are making an enquiry, please let me know which insurer you are with. There may be an uplift to the fee if paying through insurance. I advise you to check with your insurer how many appointments will be covered, whether fees will be covered in full, and whether you will have a policy excess to pay.

Missed or cancelled appointments

If I need to cancel a session at short notice, I will try to replace this whenever I can. I will give you as much notice as possible of my holidays or any other absences I anticipate. All sessions cancelled or not attended within 48 hours will normally be payable. To avoid paying the fee for an session that you need to miss or don’t attend, please try to give me at least 48 hours’ notice by text or email.

Confidentiality and professional standards

As a Counselling Psychologist registered with the Health and Care Professions Council, I work under a legally protected title. The principle under which I work is confidentiality. Although I keep brief notes of our sessions, these are anonymised and do not include your name or any other identifying details. I may discuss my work with you with my clinical supervisor from time to time, to ensure I am working ethically and professionally. Again, I will not disclose your name, or any other personal or identifying data to my supervisor or any other person or colleague.

In working together, I am privileged to your sensitive, health-related information. I hold this information confidentially and would only break this confidentiality under certain limited circumstances. These would be if I were asked to disclose information by a court of law, or in order to protect you or another person from harm. In those contexts, I would always seek your explicit consent first.

To support me in working ethically, I abide by HCPC guidelines and the following two guidelines from the British Psychological Society – the BPS's Code of Ethics & Conduct (2018) and the BPS’s Practice Guidelines (2017). These documents can be accessed here.

For more information about how I process your data, including how your data is stored and protected, I will provide you with a Privacy Notice for Clients if we decide to work together.

Contact details

To ask me a question or make an appointment, please feel free to contact me.

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